Privacy Policy
Protecting your privacy and personal information is our commitment
PHOTOSDIY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for custom pet photo products.
Information We Collect
Personal Information
- Contact details (name, email address, shipping address)
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Customer service communications
Photos and Content
- Pet photographs you upload for customization
- Custom text and design preferences
Technical Information
- IP address, browser type, device information
- Usage data through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom orders
- Provide customer support
- Send order confirmations and shipping notifications
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
Photo Usage & Privacy
- Your pet photos are used solely for creating your custom products
- We do not share, sell, or use your photos for marketing without explicit permission
- Photos are stored securely and deleted after order fulfillment unless you create an account
- With account creation, photos may be saved for your convenience in future orders
Information Sharing
We do not sell or rent your personal information. We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist our operations (under strict confidentiality)
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no electronic transmission or storage is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and stored data
- Opt-out of marketing communications
- Request information about data we hold about you
Cookies
Our website uses cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and performance
- Improve your browsing experience
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children.
International Transfers
Your information may be processed in countries other than your residence, with appropriate safeguards.
Policy Updates
We may update this policy periodically. Continued use of our services constitutes acceptance of changes.
Contact Us
For privacy-related questions or requests, contact us at:
Email: info@photosdiy.com